Return and Refund Policy
Introduction
Welcome to Lorént (https://www.strongliferevolution.com/)! We are a Swedish business offering unique and high-quality t-shirts. Please note that while we design and market these t-shirts, we do not produce or ship them ourselves. Instead, a third-party print-on-demand service handles the production and shipping of all our products. This Return and Refund Policy outlines the terms and conditions regarding returns and refunds for purchases made on our website. By making a purchase with us, you agree to the following terms.
No Return, No Refund Policy
Due to the nature of our business model, where each t-shirt is produced on demand by our third-party partner, we do not accept returns or issue refunds for any orders. All items purchased from this website are final sale.
Exceptions
We understand that issues may arise, and we are committed to providing excellent customer service. While we generally do not offer returns or refunds, exceptions may be made in the following cases:
- Defective Products: If you receive a product that is defective or damaged, please contact our customer service team within 14 days of receiving your order. We will work with you to resolve the issue, which may include replacing the defective item or providing a refund at our discretion.
- Incorrect Orders: If you receive an incorrect order (e.g., wrong size, color, or design), please contact us within 14 days of receiving your order.
How to Contact Us
If you encounter any issues with your order or have questions about our policy, please reach out to our customer service team at:
- Email: Lorentclothing@gmail.com
Our team will review your case and respond as quickly as possible to provide assistance.
Legal Rights
This policy does not affect your legal rights as a consumer under Swedish law. If you believe you have a legal right to a refund or replacement, please contact us, and we will address your concerns in accordance with applicable laws.
Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our website and services constitutes your acceptance of the revised policy.
Conclusion
Thank you for choosing Lorént. We appreciate your understanding and support of our no return, no refund policy. We are committed to delivering high-quality products and ensuring your satisfaction.
Lorént
“Style Behind Every Step.”
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@ 2024